HRM 635 Benchmark – Acquiring Employees
Needs Assessment Matrix
Definition: A needs assessment is the process organizations use to determine if training is necessary for its employees.
Note: This template serves as a guide to complete the needs assessment of your current or selected organization. You are allowed to manipulate the categories to obtain the information you require in order to complete the assignment.
DepartmentRequired FunctionsDepartment or Employee NeedsJobs or TasksCurrent Trainings Intensive care unit (ICU) The assessment revealed that the ICU department should be redesigned achieve the desired changes by appointing change agents to ensure effective improvement, creating a routine discharge alert sheet that entail the expected date of discharge, and having a patient handover sheet. The critical care nurse is required to majority of direct care to patients who are admitted with life threatening situations in the ICU. The ICU nurse mostly provide care to patients with brain injuries, victims of accidents, cardiac diseases, and patients recuperating from delicate surgeries that need routine nursing care.Following the needs assessment, the identified needs for possible improvement in the ICU department that should be prioritized include inclusion of research and quality initiatives, end of life care or palliative care, restrictive transfusion protocols, and lung caring ventilation. The assessment also revealed the need to assess the level of adherence to existing protocols, digitizing standardized care, and effective utilization of limited resources. The job or task of ICU nurses include examination and monitoring of the patient’s condition and progress, monitor and protect the quality of care given, act as the advocate for patient and family, provide routine updates to physicians, patients, and their family, support the family through education, initiate treatment and monitor doses, in case of necessity, and counter a medical emergency and issue timely alert to appropriate physician. The needs assessment revealed that the condition of patients tends to change fast and so, this ICU is extremely demanding area, thus, requiring highly competent nurses. The current training to qualify as a ICU nurse is completion of a Bachelor of Science in Nursing (BSN) or associate’s degree in nursing (ADN) from an accredited nursing program. After graduating, the nurse is required to pass the National Council Licensure Examination (NCLEX-RN) prior to securing a job of critical care nursing. However, due to critical nature of the ICU, the assessment has shown that the nurses in this unit should have additional training on communication skills. These skills are vital where the nurse intends to break difficult topics. Besides, the nurses should learn to be self-centered and becoming non-judgmental. It is also critical to have awareness of family dynamics, confidentiality, and sensitivity of patient taboos. Finally, there is need for problem-solving skills.
ICU Nurse Job Description
The Cantex Continuity Care Network, INC should be interested in ICU nurse who is capable of delivering crucial care to critically ill or injured patients admitted at the ICU department. As a qualified nurse, the ICU nurse should expect to serve patients who are present with different conditions such as heart attacks, strokes, or patients recovering from invasive surgery. Essentially, these conditions comprise critical care which requires intricate evaluation that can only be performed by highly qualified nurses who have the potential to work effectively under extreme circumstances to save lives. Therefore, prospective ICU Nurse at the Cantex Continuity Care Network, INC is expected to work closely with physicians and other medical professionals to complete various tasks including conducting routine follow-up visits, responding to medical emergencies, conducting diagnostic tests, and observing patient recovery.
In addition, the ICU Nurse is expected to have an impeccable analytical ability and excellent communication skills. Besides, the nurses should learn to be self-centered and becoming non-judgmental. It is also critical to have awareness of family dynamics, confidentiality, and sensitivity of patient taboos. Finally, there is need for inter-personal skills such as problem-solving skills.
On the other hand, the responsibilities required in the ICU Nurse include;
Examining and monitoring of the patient’s condition and progress
Monitoring and protecting the quality of care given to patients
Act as the advocate for patients and their families
Provide routine updates to physicians, patients, and their family about the patient’s progress
Support the family through education
Initiate treatment and monitor doses
Counter a medical emergency and issue timely alert to appropriate physician.
The qualification that Cantex Continuity Care Network, INC looks for in a ICU nurse include;
Bachelor of Science in Nursing (BSN) or associate’s degree in nursing (ADN) from an recognized institution.
National Council Licensure Examination (NCLEX-RN).
Prior experience in a critical care unit or as an ICU Nurse.
Ability to perform under stress and emotion to save life.
Show empathy and communication skills.
