QUESTION 1 (INDIVIDUAL REPORT)
The individual report must consist of the following:
- Introduction
- Background of healthcare facilities and importance of Facility Management (FM).
- Purpose of the
- Scope and
- Structure of the
- Stakeholder Needs Analysis
- Identification of key stakeholders: patients, staff, management, regulators, and
- Needs and expectations of each stakeholder
- Alignment of FM strategies with stakeholder
- Current Challenges in Healthcare Facility Management
- Safety and compliance
- Maintenance and asset management
- Space utilisation and workflow
- Technology integration and digital healthcare
- Sustainability and environmental
- Strategic Facility Management Blueprint
- Maintenance Strategy (preventive, predictive, corrective approaches).
- Space Utilisation Plan (efficient layout, flexible design, patient flow).
- Safety and Compliance Strategy (OSH, fire safety, infection control, accreditation).
- Technology Integration (IoT, smart systems, digital monitoring, patient-centred technology).
- Sustainability Plan (energy efficiency, waste management, green building standards).
- Stakeholder Satisfaction Plan
- Framework for ensuring patient safety, comfort, and
- Strategies to enhance staff productivity and workplace
- Management expectations: cost efficiency, long-term asset
- Community and regulatory
- Implementation Roadmap
- Phased implementation (short-term, medium-term, long-term).
- Key Performance Indicators (KPIs) for monitoring
- Risk management
- Continuous improvement
- Conclusion
- Summary of
- Strategic implications of the FM
- Recommendations for ensuring sustainable healthcare facility
- References
- Academic and industry sources (APA style).
ATTACHMENT
QIESTION 1: INDIVIDUAL REPORT WRITING RUBRIC (CLO 2)
| *QN/
*NS |
CLO |
Criteria/ Kriteria | Weight/ Pemberat | Excellent/
Cemerlang |
Good/
Baik |
Fair/
Sederhana |
Poor/
Lemah |
Unsatisfactory/
Tidak memuaskan |
Max Marks |
| 4 | 3 | 2 | 1 | 0 | |||||
|
Q1 |
2 |
Report Structure & Clarity. |
1 |
Clear, logical, professional structure; excellent
flow. |
Well-structured, minor gaps. | Adequate structure, some confusion. | Poorly structured, lacks clarity. | Unstructured, unclear. |
4 |
| Struktur dan Kejelasan Laporan. | Struktur yang jelas, logik, profesional; aliran yang sangat
baik. |
Berstruktur dengan baik, jurang kecil. | Struktur yang mencukupi, sedikit kekeliruan. | Tidak tersusun dengan baik, kurang kejelasan. | Tidak berstruktur, tidak jelas. | ||||
|
Q1 |
2 |
Stakeholder Needs Analysis. |
1 |
Comprehensive, insightful, covers all
stakeholders. |
Covers most stakeholders, good
analysis |
Partial coverage, some missing depth. | Limited analysis, superficial. | Absent or irrelevant. |
4 |
| Analisis Keperluan Pihak Berkepentingan. | Komprehensif, bernas, meliputi semua pihak
berkepentingan. |
Meliputi kebanyakan pihak berkepentingan,
analisis yang baik. |
Liputan separa, beberapa kedalaman hilang. | Analisis yang terhad, dangkal. | Tiada atau tidak relevan. | ||||
|
Q1 |
2 |
Challenges Identification. |
1 |
Clearly identifies and analyses key healthcare FM
challenges. |
Identifies most relevant challenges. | Some challenges identified, shallow analysis. | Limited or vague identification. | No challenges discussed. |
4 |
| Pengenalpastian Cabaran. | Mengenal pasti dan menganalisis cabaran utama FM penjagaan kesihatan dengan
jelas. |
Mengenal pasti cabaran yang paling relevan. | Beberapa cabaran dikenal pasti, analisis cetek. |
Pengenalan terhad atau tidak jelas |
Tiada cabaran dibincangkan. |
||||
|
Q1 |
2 |
FM Strategic Blueprint. |
1 |
Innovative, practical, integrates safety, space, maintenance,
tech & sustainability. |
Covers most FM aspects with good detail. | Adequate but lacks innovation or depth. | Limited, missing key FM components. | No blueprint provided. |
4 |
| Rangka Tindakan Strategik FM. | Inovatif, praktikal, mengintegrasikan keselamatan, ruang, penyelenggaraan, teknologi &
kemampanan. |
Merangkumi kebanyakan aspek FM dengan perincian yang baik. | Mencukupi tetapi tidak mempunyai inovasi atau kedalaman. |
Terhad, tiada komponen utama FM. |
Tiada blueprint disediakan. |
|
Q1 |
2 |
Stakeholder Satisfaction Plan. |
1 |
Comprehensive, evidence-based, ensures measurable
satisfaction. |
Good plan, minor gaps. | Adequate but lacks depth in execution. | Limited or vague plan. |
No plan provided. |
4 |
| Pelan Kepuasan Pihak Berkepentingan. | Komprehensif, berasaskan bukti, memastikan kepuasan yang boleh
diukur. |
Pelan yang baik, jurang kecil. |
Mencukupi tetapi kurang mendalam dalam pelaksanaan. |
Pelan terhad atau tidak jelas. |
Tiada pelan disediakan. |
||||
|
Q1 |
2 |
Implementation Roadmap (KPIs & Risk Mgmt.). |
1 |
Clear phased roadmap, measurable KPIs,
strong risk plan. |
Good roadmap, some KPIs identified. | Basic roadmap, limited measurability. | Minimal roadmap, vague. |
No roadmap. |
4 |
| Pelan Hala Tuju Pelaksanaan (KPI & Mgmt. Risiko). | Pelan hala tuju yang jelas, KPI boleh diukur, pelan risiko
yang kukuh. |
Pelan hala tuju yang baik, beberapa KPI dikenal pasti. | Pelan hala tuju asas, kebolehukur terhad. | Pelan jalan yang minimum, kabur. | Tiada pelan hala tuju. | ||||
|
Q1 |
2 |
Critical Thinking & Problem Solving. |
1 |
Demonstrates excellent evidence- based reasoning &
creativity. |
Good reasoning, mostly evidence- based. | Moderate reasoning, limited evidence. | Minimal critical thinking. |
Absent. |
4 |
| Pemikiran Kritis & Penyelesaian Masalah. | Menunjukkan pertimbangan berasaskan bukti dan kreativiti yang
sangat baik. |
Pertimbangan yang baik, kebanyakannya berasaskan bukti. | Pertimbangan yang sederhana, bukti terhad. |
Minimum pemikiran kritis. |
Tiada. |
||||
|
Q1 |
2 |
Presentation & Referencing. |
0.5 |
Professional presentation, error- free, proper APA
references. |
Good formatting, few errors. | Acceptable but inconsistent referencing. | Poor formatting & referencing. | Not referenced or plagiarised. |
2 |
| Pembentangan dan Rujukan. | Penyampaian profesional, bebas ralat, rujukan APA
yang betul. |
Pemformatan yang baik, sedikit ralat. | Rujukan yang boleh diterima tetapi tidak konsisten. | Pemformatan dan rujukan yang lemah. | Tidak dirujuk atau diciplak. | ||||
| Total | 7.5 | 30 | |||||||
QUESTION 2: VIDEO PRESENTATION RUBRIC (CLO 3)
|
Component |
Sub Criteria |
Weight |
Excellent | Above average | Fair | Low | Max Marks | |
| 4 | 3 | 2 | 1 | 0 | ||||
|
COMMUNICATION SKILLS. (CLO 3)
KEMAHIRAN KOMUNIKASI. |
Describing Idea. Menggambarkan Idea. |
1 |
Clearly describes of the ideas that cover analysis, discussion and proposal of the organisation facilities improvements.
Huraian yang jelas menggambarkan idea-idea yang meliputi analisis, perbincangan dan cadangan penambahbaikan kemudahan organisasi. |
Good description of the ideas that cover analysis, discussion and proposal of the organization facilities improvements.
Huraian yang baik tentang idea-idea yang meliputi analisis, perbincangan dan cadangan penambahbaikan kemudahan organisasi. |
Describes the ideas but mumbles. Menggambarkan idea-idea tetapi menggumam. |
Fails to describe the ideas fully. Gagal menerangkan idea-idea sepenuhnya. |
Does not meet the requirements. Tidak memenuhi keperluan. |
4 |
|
Delivering Sentence. |
1 |
The delivery is engaging and sentence structure is consistently correct. | The delivery and sentence structure are generally correct. | The delivery and sentence structure are moderately correct. |
Fails to deliver correctly. |
Does not meet the requirements. |
4 |
|
| Menyampaikan
Ayat. |
Penyampaian yang
menarik dan struktur ayat yang konsistennya betul. |
Penyampaian dan
struktur ayat secara umumnya betul. |
Penyampaian dan struktur ayat yang sederhana betul. | Gagal menyampaikan
dengan betul. |
Tidak memenuhi
keperluan. |
|||
|
Eye Contact. |
Eye contact is made and sustained throughout the
presentation. |
Concern of eye contact with the
audiences. |
Eye contact to audience can be
improved. |
Eye contact to audience was not
consistent. |
Does not meet the requirements. |
|||
| 0.5 | 2 | |||||||
| Hubungan mata. | Hubungan mata
dibuat dan dikekalkan sepanjang persembahan. |
Kebimbangan
hubungan mata dengan penonton. |
Hubungan mata
kepada penonton boleh diperbaiki. |
Hubungan mata
kepada penonton tidak konsisten. |
Tidak memenuhi
keperluan. |
|
Confidence.
Keyakinan. |
0.5 |
Presentation is full with confidence.
Pembentangan penuh dengan keyakinan. |
The confidence level sometime gone wobbly/unstable/sha ky.
Tahap keyakinan kadang-kadang menjadi goyah / tidak stabil / goyah. |
Lack of confidence.
Kurang keyakinan. |
No confidence.
Tiada keyakinan. |
Does not meet the requirements.
Tidak memenuhi keperluan. |
2 |
|
|
Body language.
Bahasa badan. |
0.5 |
Excellent uses of body postures and movements, smooth and convincing.
Kegunaan posture tubuh yang baik dan pergerakan, lancar dan meyakinkan. |
Good uses of body postures and movements, discontinue a little bit.
Kegunaan postur badan yang baik dan pergerakan, memberhentikan sedikit. |
Suitable uses of body postures and movements, shaky all the time.
Penggunaan posture badan yang sesuai dan pergerakan, goyah sepanjang masa. |
Bad uses of body postures and movements, inert and boring.
Penggunaan yang postur badan tidak sesuai dan gerakan, lengai dan membosankan. |
Does not meet the requirements.
Tidak memenuhi keperluan. |
2 |
|
|
LEADERSHIP AND TEAMWORK SKILLS. (CLO 3)
KEMAHIRAN KEPIMPINAN DAN KERJA BERPASUKAN. |
Group Coorperation.
Kerjasama Kumpulan. |
1 |
High level of cooperation between all members of group.
Tahap kerjasama yang tinggi antara semua ahli kumpulan. |
All members of group cooperate.
Semua ahli kumpulan berkerjasama. |
Some members of group cooperate.
Sesetengah alhi kumpulan berkerjasama. |
Members work in isolation.
Ahli bekerja secara berasingan. |
Does not meet the requirements.
Tidak memenuhi keperluan. |
4 |
|
Decision Responsibility.
Tanggungjawab Keputusan. |
0.5 |
All members shared responsibility for group decission.
Semua ahli kumpulan berkongsi tanggungjawab untuk membuat keputusan. |
Responsibility for task is shared by group.
Tanggungjawab untuk tugasan dikongsi oleh kumpulan. |
Responsibility for group decissions is not always shared by group.
Tanggungjawab untuk keputusan kumpulan tidak selalu dikongsi oleh kumpulan. |
Responsibility for group decissions is shirked (to avoid).
Tanggungjawab untuk keputusan kumpulan ‘shirked’ (untuk mengelakkan). |
Does not meet the requirements.
Tidak memenuhi keperluan. |
2 |
|
| Total | 5 | 20 | ||||||
QUESTION 3: ONLINE DISCUSSION RUBRIC (CLO 2)
|
Criteria/Kriteria |
Weight/ Pemberat |
Excellent/Cemerlang |
Good/Baik |
Fair/Sederhana |
Poor/Lemah |
Unsatisfactory/ Tidak memuaskan Or/atau
No response/ Tiada respons |
Max Marks |
| 4 | 3 | 2 | 1 | 0 | |||
| Discussion on the case study and delegation of task. (CLO 2) |
0.5 |
Excellence participation in discussion of the case study and delegation of
tasks. |
Good participation in discussion of the case study and delegation of
tasks. |
Moderate participation in discussion of the case study and delegation of
tasks. |
Less participation in discussion of the case study and delegation of
tasks. |
No posting of discussion. |
2 |
| Perbincangan mengenai kajian kes dan delegasi tugas. | Penyertaan yang cemerlang dalam perbincangan kajian kes dan delegasi tugas. | Penyertaan yang baik dalam perbincangan kajian kes dan delegasi tugas. | Penyertaan yang sederhana dalam perbincangan mengenai kajian kes dan delegasi
tugas. |
Kurang penyertaan dalam perbincangan mengenai kajian kes dan perwakilan tugas. |
Tiada posting perbincangan. |
||
| Discussion among group members and e-tutor on the secondary data and information collected. (CLO 2) |
1 |
Excellence participation in discussion of secondary data with the team members and e- tutors. | Good participation in discussion of secondary data with the team members and e-tutors. | Moderate participation in discussion of secondary data with the team members and e- tutors. |
Less participation in discussion of secondary data with the team members and e-tutors. |
No posting of discussion. |
4 |
| Perbincangan di kalangan ahli kumpulan dan e-tutor mengenai data sekunder dan maklumat yang dikumpulkan.maklumat yang
dikumpulkan. |
Kecemerlangan penyertaan dalam perbincangan data sekunder dengan ahli pasukan dan e-tutors. | Penyertaan yang baik dalam perbincangan mengenai data sekunder dengan ahli pasukan dan e-tutors. | Penyertaan yang sederhana dalam perbincangan data sekunder dengan ahli pasukan dan e-tutors. | Kurang penyertaan dalam perbincangan data sekunder dengan ahli pasukan dan e- tutors. |
Tiada posting perbinc |