Assessment 2 Instructions: Assessing the Problem: Quality, Safety, and Cost Considerations
· In a 5-7 page written assessment, assess the effect of the patient, family, or population problem you’ve previously defined on the quality of care, patient safety, and costs to the system and individual. Plan to spend approximately 2 direct practicum hours exploring these aspects of the problem with the patient, family, or group you’ve chosen to work with and, if desired, consulting with subject matter and industry experts. Document the time spent (your practicum hours) with these individuals or group in the Capella Academic Portal Volunteer Experience Form. Report on your experiences during your first two practicum hours.
Introduction
Organizational data, such as readmission rates, hospital-acquired infections, falls, medication errors, staff satisfaction, serious safety events, and patient experience can be used to prioritize time, resources, and finances. Health care organizations and government agencies use benchmark data to compare the quality of organizational services and report the status of patient safety. Professional nurses are key to comprehensive data collection, reporting, and monitoring of metrics to improve quality and patient safety.
Preparation
In this assessment, you’ll assess the effect of the health problem you’ve defined on the quality of care, patient safety, and costs to the system and individual. Plan to spend at least 2 direct practicum hours working with the same patient, family, or group. During this time, you may also choose to consult with subject matter and industry experts.
To prepare for the assessment:
· Review the assessment instructions and scoring guide to ensure that you understand the work you will be asked to complete and how it will be assessed.
· Conduct research of the scholarly and professional literature to inform your assessment and meet scholarly expectations for supporting evidence.
· Review the Practicum Focus Sheet: Assessment 2 [PDF], which provides guidance for conducting this portion of your practicum.
Note: As you revise your writing, check out the resources listed on the Writing Center’s Writing Support page.
Instructions
Complete this assessment in two parts.
Part 1
Assess the effect of the patient, family, or population problem you defined in the previous assessment on the quality of care, patient safety, and costs to the system and individual. Plan to spend at least 2 practicum hours exploring these aspects of the problem with the patient, family, or group. During this time, you may also consult with subject matter and industry experts of your choice. Document the time spent (your practicum hours) with these individuals or group in the Capella Academic Portal Volunteer Experience Form. Use the Practicum Focus Sheet: Assessment 2 [PDF] provided for this assessment to guide your work and interpersonal interactions.
Part 2
Report on your experiences during your first 2 practicum hours, including how you presented your ideas about the health problem to the patient, family, or group.
· Whom did you meet with?
4. What did you learn from them?
. Comment on the evidence-based practice (EBP) documents or websites you reviewed.
5. What did you learn from that review?
. Share the process and experience of exploring the influence of leadership, collaboration, communication, change management, and policy on the problem.
6. What barriers, if any, did you encounter when presenting the problem to the patient, family, or group?
1. Did the patient, family, or group agree with you about the presence of the problem and its significance and relevance?
1. What leadership, communication, collaboration, or change management skills did you employ during your interactions to overcome these barriers or change the patient’s, family’s, or group’s thinking about the problem (for example, creating a sense of urgency based on data or policy requirements)?
. What changes, if any, did you make to your definition of the problem, based on your discussions?
. What might you have done differently?
Capella Academic Portal
Update the total number of hours on the NURS-FPX4900 Volunteer Experience Form in Capella Academic Portal.
Requirements
The assessment requirements, outlined below, correspond to the scoring guide criteria, so be sure to address each main point. Read the performance-level descriptions for each criterion to see how your work will be assessed. In addition, note the additional requirements for document format and length and for supporting evidence.
· Explain how the patient, family, or population problem impacts the quality of care, patient safety, and costs to the system and individual.
. Cite evidence that supports the stated impact.
. Note whether the supporting evidence is consistent with what you see in your nursing practice.
· Explain how state board nursing practice standards and/or organizational or governmental policies can affect the problem’s impact on the quality of care, patient safety, and costs to the system and individual.
. Describe research that has tested the effectiveness of these standards and/or policies in addressing care quality, patient safety, and costs to the system and individual.
. Explain how these standards and/or policies will guide your actions in addressing care quality, patient safety, and costs to the system and individual.
. Describe the effects of local, state, and federal policies or legislation on your nursing scope of practice, within the context of care quality, patient safety, and cost to the system and individual.
· Propose strategies to improve the quality of care, enhance patient safety, and reduce costs to the system and individual.
. Discuss research on the effectiveness of these strategies in addressing care quality, patient safety, and costs to the system and individual.
. Identify relevant and available sources of benchmark data on care quality, patient safety, and costs to the system and individual.
. Document the time spent (your practicum hours) with these individuals or group in the Capella Academic Portal Volunteer Experience Form.
· Use paraphrasing and summarization to represent ideas from external sources.
· Apply APA style and formatting to scholarly writing.
Additional Requirements
· Format: Format your paper using APA style. APA Style Paper Tutorial [DOCX] is provided to help you in writing and formatting your paper. Be sure to include:
. A title page and reference page. An abstract is not required.
. Appropriate section headings.
· Length: Your paper should be approximately 5–7 pages in length, not including the reference page.
· Supporting evidence: Cite at least 5 sources of scholarly or professional evidence that support your central ideas. Resources should be no more than five years old. Provide in-text citations and references in APA format.
· Proofreading: Proofread your paper, before you submit it, to minimize errors that could distract readers and make it more difficult for them to focus on its substance.
Competencies Measured
By successfully completing this assessment, you will demonstrate your proficiency in the course competencies through the following assessment scoring guide criteria:
· Competency 3: Transform processes to improve quality, enhance patient safety, and reduce the cost of care.
. Explain how a patient, family, or population problem impacts the quality of care, patient safety, and costs to the system and individual.
. Propose strategies to improve the quality of care, enhance patient safety, and reduce costs to the system and individual and document the practicum hours spent with these individuals or group in the Capella Academic Portal Volunteer Experience Form.
· Competency 5: Analyze the impact of health policy on quality and cost of care.
. Explain how state board nursing practice standards and/or organizational or governmental policies can affect a patient, family, or population problem’s impact on the quality of care, patient safety, and costs to the system and individual.
· Competency 8: Integrate professional standards and values into practice.
. Use paraphrasing and summarization to represent ideas from external sources.
. Apply APA style and formatting to scholarly writing.
· SCORING GUIDE
Assessing the Problem: Quality, Safety, and Cost Considerations Scoring Guide
CRITERIA
NON-PERFORMANCE
BASIC
PROFICIENT
DISTINGUISHED
Explain how a patient, family, or population problem impacts the quality of care, patient safety, and costs to the system and individual.
Does not describe the impact of a patient, family, or population problem on the quality of care, patient safety, and costs to the system and individual.
Attempts to describe the impact of a patient, family, or population problem on the quality of care, patient safety, and costs to the system and individual.
Explains how a patient, family, or population problem impacts the quality of care, patient safety, and costs to the system and individual.
Provides a convincing explanation of how a patient, family, or population problem impacts the quality of care, patient safety, and costs to the system and individual by providing specific individual, family, or population examples of such impacts.
Explain how state board nursing practice standards and/or organizational or governmental policies can affect a patient, family, or population problem’s impact on the quality of care, patient safety, and costs to the system and individual.
Does not identify state board nursing practice standards and/or organizational or governmental policies that could affect a patient, family, or population problem’s impact on the quality of care, patient safety, and costs to the system and individual.
Attempts to explain state board nursing practice standards and/or organizational or governmental policies that could affect a patient, family, or population problem’s impact on the quality of care, patient safety, and costs to the system and individual.
Explains how state board nursing practice standards and/or organizational or governmental policies can affect a patient, family, or population problem’s impact on the quality of care, patient safety, and costs to the system and individual.
Provides an explanation—based on a perceptive and coherent synthesis of current literature—of how state board nursing practice standards and/or organizational or governmental policies can affect a patient, family, or population problem’s impact on the quality of care, patient safety, and costs to the system and individual. Provides clear insight into how policy affects nursing scope of practice and will inform and guide an intervention.
Propose strategies to improve the quality of care, enhance patient safety, and reduce costs to the system and individual and document the practicum hours spent with these individuals or group in the Capella Academic Portal Volunteer Experience Form.
Does not propose strategies to improve the quality of care, enhance patient safety, and reduce costs to the system and individual, and does not document practicum hours in the Capella Academic Portal Volunteer Experience Form.
Proposes leadership strategies that are not clearly related to care quality, patient safety, or cost reduction, or which are unlikely to significantly improve outcomes, and/or does not document practicum hours in the Capella Academic Portal Volunteer Experience Form.
Proposes strategies to improve the quality of care, enhance patient safety, and reduce costs to the system and individual and documents the practicum hours spent with these individuals or group in the Capella Academic Portal Volunteer Experience Form.
Proposes strategies, supported by examples, to improve the quality of care, enhance patient safety, and reduce costs to the system and individual. Exhibits clear insight into the effectiveness of the strategies and available sources of relevant benchmark data. Documents the practicum hours spent with these individuals or group in the Capella Academic Portal Volunteer Experience Form
Use paraphrasing and summarization to represent ideas from external sources.
Incorporates plagiarized information.
Paraphrasing or summarization is awkward, inaccurate, or borders on plagiarism.
Uses paraphrasing and summarization to represent ideas from external sources.
Uses concise paraphrasing or summarization to accurately represent ideas from external sources. Exhibits an insightful interpretation and synthesis of credible sources.
Apply APA style and formatting to scholarly writing.
Does not apply APA style and formatting to scholarly writing.
Applies APA style and formatting to scholarly writing incorrectly and/or inconsistently, detracting noticeably from good scholarship.
Applies APA style and formatting to scholarly writing.
Applies APA style and formatting to scholarly writing. Exhibits strict and nearly flawless adherence to stylistic conventions, document structure, and source attributions.
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· The following guide provides evidence-based resources that show how hospital staff can work as partners with patients and families to improve quality and safety. You may use this information to discover how your selected capstone topic affects patient safety and the quality of care:
· Agency for Healthcare Research and Quality. (2020). Engaging patients and families in their health care. https://www.ahrq.gov/patient-safety/resources/patient-family-engagement/index.html
This article speaks to the importance of establishing trust with patients and families. You may find this information helpful when discussing how patients, families, or groups manage the problem you’re addressing in your capstone project. As you read this article, consider the importance of trust in the quality of care, patient safety, and costs to the system and individual:
· Lee, T. H., McGlynn, E. A., & Safran, D. G. (2019). A framework for increasing trust between patients and the organizations that care for them. JAMA, 321(6), 539-540. https://jamanetwork.com/journals/jama/article-abstract/2723080
Resources: Measuring Quality and Safety
Top of Form
Bottom of Form
· The following article presents the importance of understanding the factors leading to improved quality processes and improved patient outcomes. You may find this information helpful when answering questions about quality metrics and patient safety indicators:
· McFadden, K. L., Stock, G. N., & Gowen, C. R. (2015). Leadership, safety climate, and continuous quality improvement. Health Care Management Review, 40(1), 24-34.
Use the information found on the following website to locate and compare hospitals, based on their overall star rating, which summarizes a variety of quality measures shown on Hospital Compare. You can use this information to discover the effect of your selected health care problem on hospitals’ quality ratings:
· Medicare.gov. (n.d.). Hospital compare: Find a hospital. https://www.medicare.gov/hospitalcompare/search.html?
The following article describes one state’s efforts to reduce health care costs. You may find this information helpful when exploring your selected health care problem’s effect on the cost of care:
· Sapra, K. J., Wunderlich, K., & Haft, H. (2019). Maryland total cost of care model: Transforming health and health care. JAMA, 321(10), 939-940. https://jamanetwork.com/journals/jama/article-abstract/2726614
Leapfrog informs health care decisions by putting the right information in your hands. They collect and report one-of-a-kind data to empower patients and purchasers to choose the right hospital. Whether you want to know about maternity care or steps hospitals take to prevent errors, use Leapfrog results to compare your options. Use this information to learn more about how your problem effects a hospital quality and safety rating:
· Leapfrog Group. (n.d.). https://www.leapfroggroup.org/
Watch the following video:
· SEI – Safety Huddle.
5. This video discuss how to use data to drive a process change to address a patient safety concern.
Complete the following multimedia simulation:
. Assessing a Health Problem 2.
6. In this simulation, you’ll examine the effect of hospital readmissions on patient safety, the quality of care, and costs.
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