BUS204: Under Category 1.3 “Corporate Governance and Social Responsibility,” of the BE Framework: Business Excellence Assignment, SUSS

Question 2

Under Category 1.3 “Corporate Governance and Social Responsibility,” of the BE Framework, organisations are encouraged to contribute to the community and the environment while doing business.

Requirement:

Implements policies and involves stakeholders to contribute to the community and the environment Assume you are a consultant to a F&B business that operates a chain of cafés in Singapore called Coffee & Roti. Coffee & Roti stores are spread across Singapore. The business also has an online ordering site. Coffee & Roti source its products from many local and overseas suppliers.

As a consultant, you need to help Coffee & Roti establish Approaches to relate how it could meet the above stated Requirement.

Describe two (2) Approaches that Coffee & Roti could deploy in either its chain of cafes or in its online site whereby the organisation could satisfy the above stated BE requirement. Ensure that for each proposed Approach that you put forth to Coffee & Roti, it should aim to satisfy and achieve at least a passing score based on the scoring rubric criteria as given in the Business Excellence (BE) Framework document [Pg 27]. However, you need not do a scoring of your proposed Approaches. [note, maximum word count: 600]

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