Assignment 3: Case Study Analysis—Case 1: Quality Matters
To complete this assignment review the following Web resource:
Foubister, V. (2011, August/September). Quality matters: Hospital at home program in New Mexico improves care quality and patient satisfaction while reducing costs. The Commonwealth Fund. Retrieved from http://www.commonwealthfund.org/Newsletters/Quality-Matters/2011/August-September-2011/Case-Study.aspx
Complete a detailed case study analysis of the given case, using the process described in Appendix A of your textbook Strategic Management of Health Care Organizations.
Your completed Case Study Analysis Report will include the following sections:
Executive summary
Body of the case report
Key issues
Situational analysis
Strategy formulation
Recommendation
Implementation strategies
Benchmarks for success and contingency plans
Where not all pertinent information is given in the case itself, search for that information through the South University Online Library, or perform a Web search for the required information. Note: Do not search for information beyond the date of the case.
For the Situational Analysis you are encouraged to provide visual presentation of data in your situational analysis and use the analysis tools from your textbook and other analysis tools you have used in your program, such as trend analysis, stakeholder analysis, etc.
Present your Case Study Analysis report in a Word document, formatted in the headings and sub-headings given above.
Submit your report in two steps: First, a preliminary report with the key issues, situational analysis, and strategy formulation. Then the complete report with recommendation, implementation strategies, benchmarks, and the executive summary.
Name your document as: LastnameFirstInitial_W1_A3_Preliminary.doc and LastnameFirstInitial_W1_A3_Complete.doc.