### Change Implementation and Management Plan
**Slide 1: Executive Summary**
*Current Issues in the Organization:*
The healthcare organization faces several critical issues impacting its effectiveness and efficiency. These include:
1. **High Nurse Turnover Rates**: High turnover among nursing staff has led to increased recruitment and training costs and disrupted continuity of care.
2. **Inefficient Workflow Processes**: Outdated and fragmented workflow processes are contributing to decreased productivity and patient satisfaction.
3. **Inadequate Use of Technology**: Limited integration of technology is affecting the accuracy of patient data management and communication among healthcare providers.
These issues are affecting patient outcomes, staff morale, and overall organizational performance.
**Slide 2: Proposed Change**
*Change Description:*
Implement a **Comprehensive Electronic Health Record (EHR) System Integration**. This system will streamline patient data management, enhance communication among staff, and improve overall workflow efficiency. The proposed EHR system will include features for electronic prescribing, real-time patient monitoring, and integrated decision support tools.
*Justification:*
– **Improved Patient Care**: Accurate and up-to-date patient information will be readily available, reducing errors and improving patient outcomes.
– **Enhanced Efficiency**: Automation of routine tasks will reduce administrative burden and allow staff to focus more on patient care.
– **Cost Savings**: Reducing turnover and improving workflow efficiency will lower costs associated with training and recruitment, and potentially reduce medical errors and associated costs.
**Slide 3: Scope and Type of Change**
*Type of Change:*
– **Technological Change**: Introduction of a new EHR system and its integration into existing processes.
*Scope:*
– **Departmental**: Initially implemented in the nursing and administrative departments, with a phased rollout to other departments.
– **Organizational**: Includes training for all staff, updates to workflow processes, and ongoing technical support.
**Slide 4: Stakeholders and Change Management Team**
*Stakeholders Impacted:*
1. **Nursing Staff**: Will need to adapt to new workflows and technologies.
2. **Administrative Staff**: Will experience changes in patient data management and reporting processes.
3. **Patients**: Will benefit from more accurate and efficient care.
4. **IT Department**: Responsible for system installation, maintenance, and support.
*Change Management Team:*
1. **Project Manager**: Oversees the implementation and ensures timelines are met.
2. **IT Specialist**: Handles technical aspects of the EHR system installation and integration.
3. **Nursing Lead**: Coordinates training and supports nursing staff during the transition.
4. **Administrative Lead**: Manages changes in administrative processes and reporting.
**Slide 5: Communication Plan**
*Plan for Communicating the Change:*
1. **Initial Announcement**: Communicate the planned change through a series of meetings and written communications to all staff.
2. **Training Sessions**: Provide hands-on training for staff to familiarize them with the new EHR system.
3. **Regular Updates**: Keep stakeholders informed about the progress of the implementation and any issues that arise.
4. **Feedback Channels**: Establish channels for staff to provide feedback and report issues during the transition.
**Slide 6: Risk Mitigation Plan**
*Risk Mitigation Strategies:*
1. **Resistance to Change**: Address concerns through clear communication and provide ongoing support. Engage staff early in the process to get their buy-in.
2. **Technical Issues**: Ensure thorough testing of the EHR system before full implementation and provide a dedicated support team for troubleshooting.
3. **Training Gaps**: Offer comprehensive training programs and refresher courses to ensure all staff are proficient with the new system.
4. **Workflow Disruptions**: Implement the system in phases to minimize disruption and provide interim solutions to maintain workflow continuity.
**Conclusion**
The implementation of a comprehensive EHR system represents a significant opportunity to address current inefficiencies and improve patient care in the organization. By carefully managing the change process, communicating effectively with stakeholders, and preparing for potential risks, the organization can enhance its operations and achieve better outcomes for both patients and staff.
**References**
– Broome, M., & Marshall, E. S. (2021). *Transformational leadership in nursing: From expert clinician to influential leader* (3rd ed.). New York, NY: Springer.
– Boustani, M., Azar, J., & Solid, C. A. (2020). *Agile implementation: A model for implementing evidence-based healthcare solutions into real-world practice to achieve sustainable change*. Morgan James Publishing.
– Campbell, R. J. (2020). *Change management in health care*. Health Care Manager, 39(2), 50–65.
– Reinhardt, A. C., Leon, T. G., & Summers, L. O. (2022). *The transformational leader in nursing practice — An approach to retain nursing staff*. Administrative Issues Journal: Education, Practice, and Research, 12(1), 1–12. https://doi.org/10.5929/2022.12.1.1
CHANGE IMPLEMENTATION AND MANAGEMENT PLAN
It is one of the most cliché of clichés, but it nevertheless rings true: The only constant is change. As a nursing professional, you are no doubt aware that success in the healthcare field requires the ability to adapt to change, as the pace of change in healthcare may be without rival.
As a professional, you will be called upon to share expertise, inform, educate, and advocate. Your efforts in these areas can help lead others through change. In this Assignment, you will propose a change within your organization and present a comprehensive plan to implement the change you propose.
RESOURCES
Be sure to review the Learning Resources before completing this activity. Click the weekly resources link to access the resources.
WEEKLY RESOURCES
· Broome, M., & Marshall, E. S. (2021). Transformational leadership in nursing: From expert clinician to influential leader (3rd ed.). New York, NY: Springer.
· Chapter 4, “Practice Model Design, Implementation, and Evaluation” (pp. 99–154)
· Boustani, M., Azar, J., & Solid, C. A. (2020). Agile implementation: A model for implementing evidence-based healthcare solutions into real-world practice to achieve sustainable changeLinks to an external site. . Morgan James Publishing.
· Campbell, R. J. (2020). Change management in health careLinks to an external site. . Health Care Manager, 39(2), 50–65.
· National Institute of HealthLinks to an external site. . (n.d.). https://www.nih.gov/health-information
· Reinhardt, A. C., Leon, T. G., & Summers, L. O. (2022). The transformational leader in nursing practice — An approach to retain nursing staffLinks to an external site. . Administrative Issues Journal: Education, Practice, and Research, 12(1), 1–12. https://doi.org/10.5929/2022.12.1.1
· TEDx. (2013, January). Six keys to leading positive change: Rosabeth Moss Kanter at TEDxBeaconStreetLinks to an external site. [Video file]. Retrieved from https://www.youtube.com/watch?v=owU5aTNPJbs
· Review these instructions for guidance on how to create a narrated PowerPoint presentationLinks to an external site. . https://support.microsoft.com/en-us/office/record-a-slide-show-with-narration-and-slide-timings-0b9502c6-5f6c-40ae-b1e7-e47d8741161c
·
To Prepare:
· Review the Resources and identify one change that you believe is called for in your organization/workplace.
· This may be a change necessary to effectively address one or more of the issues you addressed in the Workplace Environment Assessment you submitted in Module 4. It may also be a change in response to something not addressed in your previous efforts. It may be beneficial to discuss your ideas with your organizational leadership and/or colleagues to help identify and vet these ideas.
· Reflect on how you might implement this change and how you might communicate this change to organizational leadership.
The Assignment (5-6-minute narrated PowerPoint presentation):
Change Implementation and Management Plan
Create a 5- or 6-slide narrated PowerPoint that presents a comprehensive plan to implement changes you propose.
Your narrated presentation should be 5–6 minutes in length.
Your Change Implementation and Management Plan should include the following:
· An executive summary of the issues that are currently affecting your organization/workplace (This can include the work you completed in your Workplace Environment Assessment previously submitted, if relevant.)
· A description of the change being proposed
· Justifications for the change, including why addressing it will have a positive impact on your organization/workplace
· Details about the type and scope of the proposed change
· Identification of the stakeholders impacted by the change
· Identification of a change management team (by title/role)
· A plan for communicating the change you propose
· A description of risk mitigation plans you would recommend to address the risks anticipated by the change you propose
Alternate Submission Method
You may also use Kaltura Personal Capture to record your narrated PowerPoint. This option will require you to create your PowerPoint slides first. Then, follow the Personal Capture instructions outlined on the Kaltura Media UploaderLinks to an external site. page. This page will walk you through downloading the tool and help you become familiar with the features of Personal Capture. When you are ready to begin recording, you may turn off the webcam option so that only “Screen” and “Audio” are enabled. Start your recording and then open your PowerPoint to slide show view. Once the recording is complete, follow the instructions found on the “Posting Your Video in the Classroom Guide” found on the Kaltura Media page for instructions on how to submit your video. For this option, in addition to submitting your video, you must also upload your PowerPoint file which must include your speaker notes.
BY DAY 2 OF WEEK 11
Submit your narrated Change Implementation and Management Plan. Review the following submission instructions for the type of submission you choose.
SUBMISSION INFORMATION – NARRATED POWE
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