KFD-Culture &Organizations
Assessment 2-Individual Assignment:Case Study(80%)
Instructions:
a)Please cite your sources in APA citation format.
b)Include in-text citations and a Reference List(APA Style). You are to provide between 4-5 references.
c)Font type-Arial OR Times New Roman,size 12.
d)You must double space the paper(with the exception of the Reference List).
e)Ensure proper numbering of answers according to the questions.
f)As this is an academic assignment,you should gather information from a variety of sources,eg.books,journals,newspapers,online articles,etc. Please ensure that published sources exceed online materials to meet reliability criterion.
g)LMS submission (only PDF files will be accepted):Allowed plagiarism rate of ≤20% .
h) DO NOT insert any headers or footers(including page numbers)in your assignment as the system will produce an error message.This will affect your plagiarism report and grades.
i) Penalty for late submission: 1-4 days:5% deducted EACH DAY and more than 4 days:0marks
i) Date of submission: Last lesson of CO
PressTalk!
One way to learn about Culture &Organizations is from the Press!
Read the following News Article (reproduced in Appendix A):
“Apple Customers Report Fraudulent iTunes Transactions” Source: TODAY(Wednesday,25July 2018)
Answer the following questions:
1. Organizational Purpose
Describe briefly the organization,its purpose and its business.
(Note:Some research may be necessary,at least 2 references,
word limit for this question-250 words. 5 段topic1 (10 marks)
2. Organizational Structure
Based on Apple’s organizational structure in the figure in Appendix B:topic 8
a.What form. of organizational structure has Apple adopted? (4 marks)
b.Explain 2 advantages and 2 disadvantages of this structure for Apple. (16 marks)
3.According to the article:
a.Give 2 reasons why this incident could lead to a loss in profit or sales revenue for Apple. (10 marks)
b.What specific lesson in organizational culture could be learnt from the way in which Apple responded to this incident?And in what way did it help Apple? (10 marks)
4.Was Apple facing a structured or unstructured problem?Give 2 reasons for your answer. (5 marks)
5.Give an example of a structured problem in Apple’s workplace. (5 marks)
6.What kind of decision-making style. do you think would be LEAST APPROPRIATE for the situation Apple was in as reported in the article?(i.e.Directive,Analytical,Behavioural or Conceptual?). (10 marks)
Give reason(s)for your answer(at least 2 references).
7.Apply the first 5 Steps in the Rational Decision Process with elaboration for each step in the context of Apple’s problem. (20 marks)
8. Identify 2 important leadership qualities of Apple’s President & CEO that are necessary for him to transform the organization to regain its position of strength in this industry.Explain why they are important. (10 marks)