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“Effective Communication and Conflict Management in Small Group Settings”

OK Okoth · 📅 15 April 2025 · ⏱ 3 min read
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WRITING QUALITY:
Writing should reflect full sentences, proper grammar, spelling, punctuation, and capitalization are required. Avoid writing as you would text (e.g., “u” in place of “you.”)    
 Student responses to discussion questions must be thorough and reflect an understanding of course material. Be organized in your thoughts and ideas. Incorporate correlations with the assigned readings or topics. Stay on topic. Avoid summarizing. Contribute to the learning environment with depth and with the goal of motivating discussion. Scientific discourse is based on evidence. Opinions are just that, but if used in a discussion, they must be informed opinions.
In your 3 original posts (answers to discussion questions), you should have two types of citations: in-text citation in your post and reference citation at the end of the post.
Cite the textbook, refer to concepts in the textbook, and/or include an outside source (e.g., link to relevant information/website) in your answers.  Cite textbook material and/or website information according to APA style both in-text and at the end of your post. Please see the example to follow the proper format as below
you can always do more, but for the minimum requirements, you must answer at least three of the questions.
Q1. Take the Ross-DeWine Conflict Management Message Style Instrument located in the Module 4 content area. In your post, please discuss the followings: 1) Share your results. 2) Then, describe an instance where your conflict style was effective. How did your conflict style help you meet the
group’s goals? 3) Next, describe an instance where your conflict style was
ineffective. Why was it ineffective? 4) What did you learn from these experiences about conflict?
Q2. We often assume that conflict is detrimental to relationships. However, conflict is actually a very healthy part of life. In your post, please discuss the followings:1) Describe a time when you experienced conflict in a group that was helpful.2) What was the conflict about?3) What type of conflict was it (i.e., task, personal, procedural)?4) How did the conflict help the group meet its goals?
Q3. Groupthink is a significant issue that should be dealt with in small group communication. In your post, please discuss the followings:1) Have you ever experienced groupthink?2) What made your group susceptible to it?3) What verbal and nonverbal messages can you contribute to your group to help avoid groupthink?
Q4. Complete the Small Group Leader Traits Profile located under Module 4 content. Then, discuss the followings:1) Share your findings with the class.2) Did the results surprise you? Why or why not?3) How might this assessment be useful in your small group? Q5. Read Disney’s Approach to Leadership Training: https://www.disneyinstitute.com/blog/leadership-lessons-from-walt-disney–how-to/ and find 1 additional link to a specific organization’s leadership philosophy. Then discuss the followings:1) How do the two compare?2) Which organization would you most like to work for and why?

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