Criteria
High Distinction (7)
Distinction (6)
Credit (5)
Pass (4)
Fail (1-3)
Introduction
(5 marks)
Based on the current situation, the report clearly, concisely, and thoroughly arguesthe need for a new system and future considerations, interleaving many supporting points from the strategic objectives and requirements. The objectives areclear, viable, detailed, and well supported.
Mark indication: 5
The report clearly and fairly conciselyargues the need for a new system and future considerations, interleaving some supporting points from the strategic objectives. The objectives areclear, viable, detailed, and supported.
Mark indication: 4
The report clearly states the need for a new system and future considerations, supported by a persuasive set of relevant information. The objectives are clear, viable, and detailed.
Mark indication: 3
The report clearly states the need for a new system,supported by some business objectives. The objectives and benefits are clear and viable.
Mark indication: 2.5
Either objectives are not or insufficiently described; or situation, needs, or threats, are not or insufficiently explained.
Mark indication: 0-2
Integration Techniques & Transition Plan
(12 marks)
The integration techniques are identified and clearly described. The reason for selecting the given integration techniques is well explained. The transition plan for all systems isidentified and logically and appropriately justified. The reasons why the business will not be interrupted adversely as a result of the implementation of the new information system are clearly described and supported.
Mark indication: 12
The integration techniques are identified and described. The reason for selecting the given integration techniques isprovided. The transition plan for all systems isidentified and logically justified. The reasons why the business will not be interrupted adversely as a result of the implementation of the new information system are clearly described. Some opportunities for improvement exist.
Mark indication: 10
The integration techniques are identified and described. The transition plan for all systems isidentified and reasonably and appropriately justified. The reasons that the business will not be interrupted adversely as a result of the implementation of the new information system are provided. Minor oversights or opportunities forimprovement exist.
Mark indication: 8
The integration techniques are identified but the description lacks depth. The transition plan for most of the systems is identified and somewhat justified. Major oversights or opportunities for improvement exist.
Mark indication: 6
The integration techniques are not identified or, where identified, they are not clear or incomplete. The transition plan for some of the systems are missing or, where present, are not well explained.
Mark indication: 0-4
Change & Risk Management
(12 marks)
The identified risks are realistic, logical, and supported by a persuasive set of relevant information.Identified risks are very well evaluated based on many supporting points, and approaches to manage changes and risks are clearly explained and well justified.Change management strategy is clearly described and supported.
Mark indication: 12
The identified risks are realistic, logical, and supported by a persuasive set of relevant information. Identified risks are clearly and well evaluated, and approaches to manage changes and risks are supported and well justified. Change management strategy is well described.
Mark indication: 10
The identified risks are realistic andlogical, and they are clearly evaluated, and approaches to manage changes and risks are supported and justified. Change management strategy is described.
Mark indication: 8
The identified risks are somewhat realistic and logical;however, they are not clearly evaluated. As a result, approaches to manage changes and risks are not well supported and justified. Change management strategy lacks depth in the description.
Mark indication: 6
Risks are not identified or, where identified, they are not realistic, logical, or appropriately justified.Change management strategy is not clear or not provided.
Mark indication: 0-4
Service Management & Continuous Improvement
(16 marks)
The ITIL Service Lifecycle Process Model is used to clearly and precisely describe the service strategy, design, transition, and operation of the case organisation. Event management is used highly effectively to explain any incidents and problems. Request fulfilment, outsourcing, and continual service improvement are well applied, where technology trendsare recommended in an excellent way.
Mark indication:16
The ITIL Service Lifecycle Process Model is used to clearly describe the service strategy, design, transition, and operation of the case organisation. Event management is used effectively to explain any incidents and problems. Request fulfilment, outsourcing, and continual service improvement are well applied, where technology trends are recommended in a very good way.
Mark indication: 14
The ITIL Service Lifecycle Process Model is used todescribe the service strategy, design, transition, and operation of the case organisation. Event management is used to explain any incidents and problems. Request fulfilment, outsourcing, and continual service improvement are adequately applied, where technology trends are recommended in a good way.
Mark indication: 11
The ITIL Service Lifecycle Process Model is used to describe the service strategy, design, transition, and operation of the case organisation, but the description lacks depth. Event management is used to explain any incidents and problems, however, with some errors. Request fulfilment, outsourcing, and continual service improvement are applied, where technology trends are recommended.
Mark indication: 8
Either the ITIL Service Lifecycle Process Model is not used adequately; or event management is insufficiently explained; or request fulfilment, outsourcing, and continual service improvement are not well applied; or technology trends are not well recommended.
Mark indication: 0-6
Conclusion
(3 marks)
A clear and well supported conclusion is provided which is clearly linked back to the previous sections.
Mark indication: 3
A clear conclusion is provided and well supported by the previous sections.
Mark indication: 2.5
A conclusion is provided and logically followed the previous section.
Mark indication: 2
A conclusion is provided but not well supported by previous sections.
Mark indication: 1.5
The conclusion is not provided or, where provided, it was not supported by the previous sections.
Mark indication: 0-1
Written Presentation
(2 marks)
Assignment is cohesively written in a very clear format. Very few grammatical, spelling or punctuation errors. Your in-text citations and reference list are all present and correctly formatted in APA style.
Mark indication: 2
Very good ability to prepare tasks evident in the team work meeting agenda and meeting minutes, which reflects the team’s ability to work effectively as a group to reach interesting outcomes.
Mark indication: 1.5
Assignment is mostly in a clear format. Some grammatical, spelling and/or punctuation errors, but they do not interfere with the overall meaning. Your in-text citations and reference list are all present and formatted in APA style, with few minor errors.
Mark indication: 1.5
Assignment is somewhat clear. There are some grammatical,