Part 2: Develop a team performance plan
For this task, you will be required to review the case study located in Appendix 1 – Assessment case study.
The objective of this task is to develop a team performance plan based on the scenario you have just reviewed.
There is no word limit for this task, however, half a page per question is suggested.
Review Plan2go existing policies and systems, located on the Plan2go website and the Moodle.
- Position Description – Leader-Customer-Experience (refer to the document library/Crew- Folders/People-and-Culture-Crew on the Plan2go website)
- Organisational Chart (refer to the document library /Crew-Folders/ People-and-culture-Crew on the Plan2go website)
- Strategic Plan (refer to the document library /Crew-Folders/Innovation-Crew on the Plan2go website)
After reviewing the documents, you are to develop a team performance plan to improve team cohesion and demonstrate your ability to develop clear performance goals for your team. Review the challenges outlined in the team brief and the information you gathered to prepare the document.