NURS-FPX6218 Assessment 2 Instructions: Stakeholder Meeting
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Draft an announcement and agenda for a meeting with stakeholders to present the key aspects of a plan to adopt the new or upgraded telehealth technology proposed in the previous assessment. Then, develop and record a 10-15 slide audiovisual presentation. Test your recording hardware to ensure that it is working properly and that you are familiar with its use.
Introduction
Note: Each assessment in this course builds upon the work you have completed in previous assessments. Therefore, complete the assessments in the order in which they are presented.
As a nurse leader, you must be able to identify the key stakeholders in the adoption of a new or upgraded telehealth technology. In addition, you must be able to communicate the benefits and strategic value of the technology to obtain their support and ensure effective use of the technology. One method of communicating with stakeholders is to introduce them to the technology in a department meeting. In this meeting, it is important to discuss how this technology will enhance care and improve quality and safety outcomes.
This assessment provides an opportunity for you to consider how you would introduce to stakeholders the new or upgraded telehealth technology that was the focus of your previous assessment with the goal of obtaining their buy in and support.
Preparation
You have completed your assessment of the need for a new or upgraded telehealth technology and presented your findings and recommendations to executive leaders. Their response to your assessment was positive, and they have asked that you introduce the proposed technology to other key stakeholders. Consequently, you have decided to host a stakeholders’ meeting to promote support and buy in for the new technology. Several people will be unable to attend the meeting, so you have decided to provide those individuals with a video recording of your presentation.
To prepare for the assessment, you are encouraged to think about how you can generate wider stakeholder interest and support within your organization or practice setting for the acquisition of the new or upgraded telehealth technology currently under consideration, based on the results of your needs assessment. Consider who is most likely to have the greatest influence on key project success and who might be a good choice to champion the project. In addition, you may want to begin thinking about how you will approach the design of your presentation slides.
In addition, you may wish to:
Review the assessment instructions and scoring guide to ensure that you understand the work you will be asked to complete.
Review the Guiding Questions: Stakeholder Meeting [DOCX], which includes questions to consider and additional guidance on how to successfully complete the assessment.
Note: Remember that you can submit all or a portion of your draft presentation to Smarthinking Tutoring for feedback before you submit the final version for this assessment. If you plan on using this free service, be mindful of the turnaround time of 24-48 hours for receiving feedback.
Audiovisual Equipment Setup and Testing
Because you will make a video recording of your presentation, it is a good idea to check that your recording hardware and software is working properly and that you are familiar with its use. You may use Kaltura Media or other technology of your choice for your video recording.
If using Kaltura Media, refer to the Using Kaltura tutorial for directions on recording and uploading your video in the courseroom.
You may use Microsoft PowerPoint or other suitable presentation software to create your slides. If you elect to use an application other than PowerPoint, check with your instructor to avoid potential file compatibility issues.
Note: If you require the use of assistive technology or alternative communication methods to participate in this activity, please contact DisabilityServices@capella.edu to request accommodations.
Requirements
Draft an announcement and agenda for a meeting with key stakeholders. Then, develop and record an audiovisual presentation that focuses on the key aspects of a plan to adopt the proposed new or upgraded telehealth technology to support and enhance patient care.
Complete the Vila Health: Preparing for a Stakeholder Meeting simulation.
The meeting preparation and presentation requirements, outlined below, correspond to the grading criteria in the Stakeholder Meeting Scoring Guide, so be sure to address each point. Read the performance-level descriptions for each criterion to see how your work will be assessed. The Guiding Questions: Stakeholder Meeting document, linked above, provides additional considerations that may be helpful in completing your assessment. In addition, be sure to note the requirements below for presentation format and length and for citing supporting evidence.
Prepare for the Meeting
Identify the key stakeholders who should attend the meeting.
Draft a meeting announcement and agenda.
Develop Your Presentation
Explain how the new or upgraded telehealth technology will support enhanced patient outcomes and organizational effectiveness.
Identify the outcome measures the organization or patient care setting will use to determine the effectiveness of the technology.
Address patient confidentiality and privacy concerns associated with the use of this technology.
Identify the steps and timeline needed to deploy the technology.
Develop slides that augment your presentation.
Argue persuasively to obtain stakeholder agreement with and support for the technology.
Support assertions, arguments, propositions, and conclusions with relevant and credible evidence.
Presentation Format and Length
Remember, you may use Microsoft PowerPoint or other suitable presentation software to create your slides. If you decide to use an application other than PowerPoint, check with your instructor to avoid potential file compatibility issues.
Your slide deck should consist of 10-15 slides, including a title slide and a references slide.
Use the speaker’s notes section of each slide to develop your talking points and cite your sources, as appropriate.
Supporting Evidence
Cite at least three credible sources from peer-reviewed journals or professional industry publications to support your presentation.
List your sources on the references slide at the end of your presentation.
Additional Requirements
Upload your audiovisual presentation and attach the presentation slides, with speaker notes, to the assessment area. See Using Kaltura for more information about uploading media.
Be sure that the following assessment deliverables are included before submitting your assessment:
Meeting announcement and agenda.
Presentation recording.
Presentation slides.
Proofread your presentation before you submit it to minimize errors that could distract readers and make it more difficult for them to focus on the substance of your presentation.
Portfolio Prompt: You may choose to save your presentation to your ePortfolio.
Competencies Measured
By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:
Competency 1: Evaluate technologies used to gather patient data; inform diagnoses; and enhance care quality, safety, and outcomes.
Explain how a new or upgraded telehealth technology will support enhanced patient outcomes and organizational effectiveness.
Competency 2: Develop a collaborative technology integration strategy.
Identify the key stakeholders who should attend a technology acquisition meeting.
Identify the steps and timeline needed to deploy a new or upgraded telehealth technology.
Competency 3: Develop a strategy for managing technology use that enhances patient care and organizational effectiveness.
Identify the outcome measures an organization or patient care setting will use to determine the effectiveness of a new or upgraded telehealth technology.
Competency 4: Promote effective technology use policies that protect patient confidentiality and privacy.
Address patient confidentiality and privacy concerns associated with the use of a new or upgraded telehealth technology.
Competency 5: Communicate effectively with diverse audiences, in an appropriate form and style, consistent with applicable organizational, professional, and scholarly standards.
Draft a meeting announcement and agenda.
Develop slides that augment a multimedia presentation.
Argue persuasively to obtain stakeholder agreement with, and support for, a new or upgraded telehealth technology.
Support assertions, arguments, propositions, and conclusions with relevant and credible evidence.
Resources: Effective Meetings
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The following articles offer suggestions for conducting more effective meetings.
Merriam, S., DeKosky, A., McNeil, M., & Donovan, A. (2021). Avoiding death by meeting: An interactive workshop for academic faculty highlighting strategies to facilitate effective team meetings. MedEdPortal, 17, 11121.
Offers a number of strategies for conducting meetings that make the best use of everyone’s time and help in achieving positive outcomes.
Meiring, A (2015). Just another meeting? Eight steps to an effective meeting.Professional Nursing Today, 19(4), 17-19.
Offers an eight-step approach to conducting effective and productive meetings that respect the attendees’ time.
NURS-FPX6218 Assessment 2 Instructions: Stakeholder Meeting
**Stakeholder Meeting Announcement and Agenda**
*Date: [Insert Date]*
*Time: [Insert Time]*
*Location: [Insert Location]*
Dear [Stakeholder],
I am excited to invite you to a critical meeting where we will discuss the adoption of new telehealth technology that promises to revolutionize patient care within our organization. Your attendance and input are crucial as we aim to enhance patient outcomes, improve organizational effectiveness, and ensure the successful deployment of this innovative technology.
**Agenda:**
**Welcome and Introduction**
– Brief overview of the purpose and goals of the meeting.
**Presentation of Telehealth Technology**
– Explanation of how the new technology will support enhanced patient outcomes and organizational effectiveness.
– Identification of outcome measures to determine the effectiveness of the technology.
– Addressing patient confidentiality and privacy concerns associated with the use of this technology.
**Deployment Plan**
– Discussion of the steps and timeline needed to deploy the technology.
– Opportunity for questions and clarifications.
**Discussion and Feedback**
– Open floor for stakeholders to share their thoughts, concerns, and suggestions.
– Collaborative brainstorming session to identify potential challenges and solutions.
**Next Steps**
– Summary of key takeaways and action items.
– Assignment of responsibilities and follow-up plan.
**Closing Remarks**
– Appreciation for attendance and commitment to moving forward together.
Your expertise and insights are invaluable as we embark on this transformative journey. Your presence at this meeting will ensure that we address all considerations and make informed decisions for the benefit of our patients and organization.
Please confirm your attendance by [insert date].
Warm regards,
[Your Name]
[Nurse Leader/Title]
[Organization/Department]
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**Presentation Slides**
*Title Slide: Introduction to New Telehealth Technology*
**Slide 1: Introduction**
– Welcome and Agenda Overview
**Slide 2: Overview of Telehealth Technology**
– Explanation of the technology and its features.
– How it will support enhanced patient outcomes and organizational effectiveness.
**Slide 3: Outcome Measures**
– Identification of outcome measures to determine effectiveness.
– Strategies for measuring impact on patient care and organizational goals.
**Slide 4: Patient Confidentiality and Privacy**
– Addressing concerns associated with patient confidentiality and privacy.
– Measures in place to ensure secure and HIPAA-compliant communication.
**Slide 5: Deployment Plan**
– Steps and timeline needed to deploy the technology.
– Roles and responsibilities of stakeholders in the implementation process.
**Slide 6: Discussion and Feedback**
– Open floor for stakeholders to share thoughts, concerns, and suggestions.
– Brainstorming session to identify potential challenges and solutions.
**Slide 7: Next Steps**
– Summary of key takeaways and action items.
– Assignment of responsibilities and follow-up plan.
**Slide 8: Closing Remarks**
– Appreciation for attendance and commitment to moving forward together.
**References**
[Insert References Here]
—
**Audiovisual Presentation**
Please refer to the attached audiovisual presentation for a detailed overview of the proposed telehealth technology and its potential impact on patient care and organizational effectiveness. The presentation includes speaker notes to provide additional context and supporting evidence.
Thank you for your attention and engagement in this critical initiative.
[Insert Link to Audiovisual Presentation]
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This meeting announcement and agenda, along with the presentation slides and audiovisual presentation, provide a comprehensive overview of the proposed telehealth technology and its significance for our organization. We look forward to your participation and valuable input.
Guiding Questions
Stakeholder Meeting
This document is designed to give you questions to consider and additional guidance to help you successfully complete the department meeting assignment. You may find it useful to use this document as a pre-writing exercise, an outlining tool, or as a final check to ensure that you have sufficiently addressed all the grading criteria for this assignment. This document is a resource to help you complete the assignment. Do not turn in this document as your assignment submission.
Preparing for the Meeting
Criterion
Identify the key stakeholders who should attend the meeting.
Why did you choose these people? Consider:
Who is most likely to have the greatest influence on key project success factors, such as leadership or project resources?
Who, within the department, could champion the project?
Who is best positioned to help staff transition to the new technology?
What other reasons might you have for their selection?
Remember that your underlying purpose is to generate stakeholder interest in the new technology and obtain their support for the acquisition.
Draft a meeting announcement and agenda.
Does your agenda accurately reflect the purpose and scope of the meeting?
Are your agenda items clear and succinct?
Will your agenda serve as a checklist to ensure that you have covered all of the intended discussion topics?
Developing Your Presentation
Explain how the new or upgraded telehealth technology will support enhanced patient outcomes and organizational effectiveness.
What are the goals, elements, and overall scope of a plan most likely to garner support for implementation?
Determine the capabilities of the technology to address key outcomes.
How will the technology affect quality and safety?
Identify the outcome measures the organization or patient care setting will use to determine the effectiveness of the technology.
What outcomes are reflective of quality and safety concerns?
What does the outcome measurements data show?
Address patient confidentiality and privacy concerns associated with the use of this technology.
What information security concerns are likely to be raised?
How will you allay those concerns?
Does the technology provide any enhanced safeguards that could a selling point?
Identify the steps and timeline needed to deploy the technology.
What are the responsibilities of staff for implementing an action plan?
What resources do you need to implement an action plan?
What is your best estimate of a reasonable timeline for deployment? Consider the potential causes of delay.
Develop slides that augment your presentation.
Refer to the presentation design tips below.
Argue persuasively to obtain stakeholder agreement with, and support for, the technology.
Express your main points, arguments, and conclusions coherently and convincingly.
Address the anticipated needs and concerns of your audience.
Rehearse your presentation before making your final recording.
Support assertions, arguments, propositions, and conclusions with relevant and credible evidence.
Integrate relevant and credible evidence from at least three peer-reviewed journals or professional industry publications.
Is your supporting evidence clear and explicit?
How or why does particular evidence support a claim?
Will your audience see the connection?
Did you summarize, paraphrase, and quote your sources appropriately?
Presentation Design Tips
Being able to effectively address any audience is a necessary leadership skill. Remember that you are the speaker, not a projectionist. Your purpose is not to present a slide show. Your audience is there to listen to what you have to say, not read your slides—or worse, listen to you read them. Design your presentation slides to compliment and reinforce your message and engage your listeners.
The following tips will help you create presentation slides that work to your advantage:
Use a professional presentation template, or one used in your organization.
Ensure that your slide background provides sufficient visual contrast for your text and graphics.
Consider your intended audience and how best to communicate effectively with them.
Focus on the content of your presentation and the development of your key points. Remember that your purpose is to garner support for your change proposal.
Create slides that augment your presentation. They should not be your presentation.
Remember that presentation slides are a visual medium. Images are more effective than text at engaging your audience.
Be judicious in your use of bulleted lists. You might even consider a separate slide for some of your key points.
Use speaker notes to record the details you want to communicate to your audience.
Speaker notes can also serve as an audio recording script.
Use images and graphics, when the visual representation of information facilitates understanding or effectively reinforces key points.
Avoid using images that are simply decorative. They can be a visual distraction and do not contribute to your message.
Avoid using flashy slide transitions and animations. They can be both distracting and annoying. Keep your slide transitions consistent throughout the presentation.
Add a slide to the end of your presentation to prompt questions from the audience.
Proofread your slides to minimize errors that could distract the audience and make it more difficult to focus on the substance of your presentation.
Submission Reminders
Have you explained, clearly, how the technology will support departmental or organizational effectiveness?
Have you described the advantages of the system, including key aspects of safety and quality?
Have you adequately addressed the cost to the organization and other relevant financial considerations?
Have you identified the steps needed to deploy the technology, including a timeline for deployment?
Have you presented your plan for leading change, including staff training and countering potential resistance?
Have you argued persuasively to obtain agreement with, and support for, the new technology?
Are your claims and conclusions well supported by at least three sources of credible evidence?
Do you have 10–15 slides that effectively support your presentation, without being your presentation?
Have you proofread your slides to minimize errors that could distract the audience and make it more difficult to focus on the substance of your presentation?
**Guiding Questions: Stakeholder Meeting**
**Preparing for the Meeting:**
**Identifying Key Stakeholders:**
– Who are the key stakeholders most likely to influence project success?
– Why were these individuals selected?
– Consider their potential role in championing the project and facilitating staff transition.
– What other reasons support their selection?
**Drafting Meeting Announcement and Agenda:**
– Does the agenda accurately reflect the purpose and scope of the meeting?
– Are agenda items clear and succinct?
– Will the agenda serve as a checklist to cover all intended discussion topics?
**Developing Your Presentation:**
**Explaining Technology Benefits:**
– What elements of the plan are likely to garner support for implementation?
– How will the technology enhance patient outcomes and organizational effectiveness?
– Consider capabilities of the technology in addressing key outcomes.
**Identifying Outcome Measures:**
– What outcomes reflect quality and safety concerns?
– How will outcome measurements data support effectiveness assessment?
**Addressing Privacy Concerns:**
– What information security concerns may arise?
– How will you allay these concerns?
– Are there enhanced safeguards provided by the technology?
**Deployment Steps and Timeline:**
– What are staff responsibilities for implementing the action plan?
– What resources are required for implementation?
– Estimate a reasonable deployment timeline considering potential delays.
**Presentation Slide Development:**
– Are slides designed to complement and reinforce the message?
– Are images and graphics effectively used to engage the audience?
– Have speaker notes been utilized for detailed communication?
**Arguing Persuasively:**
**Expressing Main Points:**
– Are main points, arguments, and conclusions expressed coherently and convincingly?
– How well do you address anticipated needs and concerns of the audience?
– Have you rehearsed the presentation?
**Supporting Assertions:**
**Relevant Evidence Integration:**
– Have at least three sources of credible evidence been integrated?
– Is the supporting evidence clear and explicit?
– Have sources been appropriately summarized, paraphrased, and quoted?
**Presentation Design Tips:**
**Slide Design:**
– Have professional presentation templates been used?
– Is there sufficient visual contrast for text and graphics?
– Are slides designed to engage the audience rather than overwhelm them?
**Submission Reminders:**
**Content Coverage:**
– Have you explained how the technology supports departmental or organizational effectiveness?
– Have advantages of the system, including safety and quality aspects, been described?
– Are relevant financial considerations adequately addressed?
**Deployment Plan:**
– Are steps needed to deploy the technology, including a timeline, clearly identified?
– Have plans for leading change, including staff training and countering resistance, been presented persuasively?
**Slide Presentation:**
– Do you have 10-15 slides effectively supporting your presentation without overshadowing it?
– Have slides been proofread to minimize errors and distractions?
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