Question 13
4.1 Propose initiatives aimed at improving an organisation’s ethics and values.
Critically evaluate the business case for promoting ethical people practices in your organization, or one that is familiar to you. Illustrate your business case with examples.
Note the difficulties inherent in both defining what is meant by ethical practices (draw on competing ethical theories) and also the practical constraints within organisations of implementing ethical practices.
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Consider, for example, the competing theories of consequentialism (which emphasises outcomes) with deontological ethics, (which focuses on actions and adherence to moral principles).
How does ethical practice balance competing stakeholder interests? This could include suppliers, contractors and other organisations as well as internal groups.
Undertake a critical review of the research literature that has attempted to consider the positive outcomes of promoting ethical practice. This includes research that has considered, for example:
Employee morale and engagement:
Employee retention and turnover:
Organisational reputation and trust:
Financial performance:
Innovation and creativity:
Customer loyalty and satisfaction:
Is the research evidence compelling? What are any limitations of the research? What about the ethics of people analytics? A comprehensive understanding of the research literature in this area requires examining studies from various methodological perspectives and considering the overall body of evidence.
Draw on the evidence and take into account your organisational context in evaluating the business case for promoting specific ethical people practices. For example, alignment with your culture and
organisational strategy.
How might you measure the success of your recommendations and what barriers might you face?
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