This exhibit shows that an interacting group is good for achieving commitment to a solution, brainstorming develops group cohesiveness, and the nominal group technique is an inexpensive means for generating a large number of ideas.

Long Description:

The effectiveness criteria are evaluated based on the techniques like: Interacting, type of group brainstorming, and nominal.

The details are as below:

Number and quality of ideas: Interacting, low; type of group brain storming, moderate; nominal, high.

Social pressure: Interacting, high; type of group brainstorming, low; nominal, moderate.

Money costs: All techniques are low.

Speed: All techniques are moderate.

Task orientation Interacting, low; type of group brain storming, high; nominal, moderate.

Potential for interpersonal conflict: Interacting, high; type of group brain storming, low; nominal, moderate.

Commitment to solution: Interacting, high; type of group brain storming, not applicable; nominal, moderate.

Development of group cohesiveness: Interacting, high; type of group brain storming, high; nominal, moderate.

Implications for Managers

Recognize that groups can dramatically affect individual behavior in organizations, to either a positive or negative effect.

To decrease the possibility of deviant workplace activities, ensure that group norms do not support antisocial behavior.

Pay attention to the status aspect of groups.

Use larger groups for fact-finding activities and smaller groups for action-taking tasks.

To increase employee satisfaction, ensure people perceive their job roles accurately.

Recognize that groups can dramatically affect individual behavior in organizations, to either a positive or negative effect.

To decrease the possibility of deviant workplace activities, ensure that group norms do not support antisocial behavior.

Pay attention to the organizational status levels of the employee groups you create.

When forming employee groups, use larger groups for fact-finding activities and smaller groups for action-taking tasks.

To increase employee satisfaction, work on making certain your employees perceive their job roles the same way you perceive their roles.

Discussion Questions

Discuss how the inability to balance work and home might reflect interrole conflict.

Discuss the significance of the view that “bad apples” come from “bad barrels” as it relates to deviant workplace behavior. How can organizations minimize this?

Discuss a situation where groupshift (group polarization) occurred. Offer an explanation for the shift.

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