Tech Health Solutions encourages risk taking and innovation. The marketing team is eager to launch a new artificial intelligence (AI) product, causing tensions among team members. Some think that pushing boundaries is the key to success, whereas others worry that it might lead to unethical actions or damage the company’s reputation. As the new manager, your job is to help the team work together to find the best solution.
Influence tactics are ways managers try to motivate employees to do something in a team or group. Using these tactics well can help managers do the following:
- Reach goals
- Support projects
- Change how team members act
- Create a cooperative and creative work environment
Understanding these tactics is the first step to handling this situation. Watch the following video before completing the assignment: Influence Tactics in Organizational Behavior.
In your solution include the following:
- Define 2–3 influence tactics used in the workplace and explain how leaders can use different influence tactics to motivate their team members.
- Think of a situation in which a leader’s influence positively or negatively impacted the team’s performance. What tactics did they use? Explain whether it was positive or negative.
- Describe 2–3 contingencies (e.g., organizational culture, the relationship that a leader has with team, the type of power a leader may have, or individual personalities) that might affect the success or failure of influence tactics.