1. The COVID-19 has brought with it several challenges. Describe some of these challenges and possible effect on the education system in Zambia. (1 paragraph)
2. What is the overall plan to mitigate these challenges and place the educational system on an upward trajectory (1 paragraph)
3. As Education Minister how can one engage in negotiations with various key stakeholders of the ministry of education? Define terms, highlight factors that will ensure a constructive negotiation environment is created. What is the overall approach to negotiation and what factors should be considered. What are the possible drawbacks to the plan and how can they be mitigated? Identify some potential conflict situations and highlight what strategies you will use to resolve those.(3 paragraphs).