Week 6 Activity – TQM Contributors Practice
Due: Mon May 13, 2024 9:00amDue: Mon May 13, 2024 9:00am
Ungraded, 30 Possible Points30 Points Possible
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In this week’s readings, you learned about the major contributors to the development of total quality management (TQM). Some of the methods that each developed are more suited to one application versus another. Select three contributors from the list shown here whose TQM methods could be readily applied to the daily business and medical operations of a medical center or hospital.
Philip Crosby.
Dr. W. Edwards Deming.
Armand Feigenbaum.
Dr. Joseph M. Juran.
Prof. Kaoru Ishikawa.
Genichi Taguchi.
Musaaki Imai.
In a Word document:
Describe two of the contributions to the development of TQM for each of the three individuals you selected.
Apply each of the contributions to a specific situation in the operations of a medical center or hospital. Include examples from both the medical and business operations to illustrate the use of TQM.
Week 6 Activity – TQM Contributors Practice
Week 6 Activity – TQM Contributors Practice
Criteria
Ratings
Pts
Accurate solution, outcome, and/or conclusion is given to address all components presented in the task(s).
10.2 to >9.17 pts
Exemplary
Solutions, outcomes, and/or conclusions are correct and address all relevant components of the problem(s).
9.17 to >8.15 pts
Competent
Solutions, outcomes, and/or conclusions address all relevant components of the problem(s) and are mostly accurate, with minor errors in calculations/charts.
8.15 to >7.13 pts
Needs Improvement
Solutions, outcomes, and/or conclusions address only some of the components of the problem(s) OR there are multiple accuracy errors.
7.13 to >0 pts
Unacceptable
Solutions/outcomes given are incorrect.
/ 10.2 pts
Use appropriate strategy and correct process to solve the problem(s) or answer the question(s).
9.9 to >8.9 pts
Exemplary
Used an appropriate strategy and complete process for solving the problem(s) or answering the question(s).
8.9 to >7.91 pts
Competent
Used an appropriate strategy but incomplete process for solving the problem(s) or answering the question(s). 1–2 process steps are missing or incorrect.
7.91 to >6.92 pts
Needs Improvement
Used an inappropriate strategy or application of strategy is unclear. 3–4 process steps are missing or incorrect.
6.92 to >0 pts
Unacceptable
Used an incorrect strategy or no strategy is shown for solving the problem(s).
/ 9.9 pts
Communicate the relevance of the solution(s) in the appropriate context using evidence/examples where appropriate.
9.9 to >8.9 pts
Exemplary
Communicated the relevance of the solution(s) in the appropriate context using evidence/examples where appropriate.
8.9 to >7.91 pts
Competent
Communicated the relevance of the solution(s) in the appropriate context.
7.91 to >6.92 pts
Needs Improvement
Communicated the relevance of the solution(s), but not in the appropriate context.
6.92 to >0 pts
Unacceptable
Did not communicate the relevance of the solution(s).
/ 9.9 pts
