You have joined the technical support team at a small firm with 100 employees with plans for rapid expansion. the company has been overly reliant on paper-based systems up to now. there is a core team of staff who are IT literate but the majority of the staff has significant gaps in their skills and knowledge of the benefits of productivity tools.
Prepare a report for the employees of the company explaining the benefits of using Microsoft tools using references to relevant literature and reports that highlight the skills required by learners eg undergraduate students developing employability skills as well as those already working in the industry.
Use Microsoft word to produce your report using relevant features of the application to format and present your writing such as table of contents (TOC) with auto page numbers, headings, tables, figures, creation, and use of references.
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