AC1.4 REVIEW the range of technology available within the people profession, including how it can be utilised to improve working practices and collaboration.
Different types of technologies, for example wi-fi, internet, email, electronic forms of communication, for example smart phones, social media, cloud-based platforms, dashboards, file management and document sharing, cloud-hosting, synchronous collaborative software, Bluetooth, voice recognition, fingerprint, facial and iris recognition, auto-responders, artificial intelligence.
How collective and individual technologies can change, improve and affect working practices.
Various social and technological approaches used in communication, customer service, marketing, improving efficiency, productivity and security.
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