How Accor Is Capturing the Leisure Travel Moment
for Future Growth
To capture recovery and drive future growth, Accor is reinforcing its strategic focus
on leisure travel, with a global action plan to maximize the segment’s momentum
and reinforce its global leisure leadership.
4 min read13 October 2022
Long overdue getaways, quality time between families, wellness breaks, in 2022, leisure travel has
led the recovery. An estimated 81% of travelers planned a leisure trip in 2022*. And, as pent-up
demand from holidaymakers has driven a surge for adventure & escape, for new experiences and
for time with family and friends, those trips needed to be extra special, with 65% of travelers
planning to “go big”* on their next holiday.
Accor’s reactivity driving recovery to growth
Celebrating the return to travel through our Unveil the world campaign in 2021 we acted with
agility to capture this recovery over the Covid period. Our Group’s early response involved
adapting targeted offers for local markets to draw guests back – such as staycations, dining offers,
wellness or golf packages, social events and beyond. Today, to continue the leisure travel
momentum, Accor is launching a series of new Group platforms and partnerships to promote our
leisure offer and drive long-term growth.
“Leisure travel is leading the recovery, and we’re leading leisure travel. Our Group, in
collaboration with our partners and owners, brings a world-class offer, and finding that perfect
escape needs to itself be a leisurely, easy experience. We’re delighted to build partnerships
reinforcing our leisure offer and making it even more visible and accessible in the right places to
continue to grow this momentum for the future.” – MARKUS KELLER, Chief Sales &
Increased focus on our leisure offer
Today, our hotels are designed to meet the needs for leisure travel, with 600 spas; more than
1,000 in-hotel gyms and health clubs, 800 pools and 300 golf courses – while family travel is
facilitated through 300 kids clubs worldwide. To reinforce our leadership position, Accor is
making its resort offer key in leisure promotion. With 60 different country destinations and a
choice of more than 25 brands, our 450 resorts provide the perfect solution to attract the modern
leisure traveler seeking those trips where everything they desire is at their fingertips.
Browsing at leisure: one-stop resort platform plus member benefits
To capture demand for all-at-your-fingertips travel by enabling travelers to find their perfect
destination, this summer we launched a new digital experience showcasing all our resorts together
in a single point of sale, resorts.accor.com. The site provides an easy-to-search browse of escapes
according to a traveler’s desires – by the beach or in the mountains, say – and favorite destinations
on one single website. To further incentivize bookings and enhance the experiences offered by our
loyalty program, the site also gives access to ALL – Accor Live Limitless member benefits.
Promoting our wide range of leisure accommodation for private stays
Beyond resorts and hotels, to meet the growing desire for privacy for long-awaited reunions with
families and friends, Accor is likewise upping its alternative accommodation offer and its
visibility. Be it for a family get-together or extended stays, the Group counts more than 5,000
homes and villas, which are showcased on the luxury private rental site onefinestay.com – the
ideal spotlight for our new mountain chalet collections across the Colorado Rockies, for example.
For a further range of privacy and budgets, apartmentsandvillas.accor.com. groups an extensive
offer of 60,000 apartments, villas and chalets, for every kind of leisure stay.
Fostering strategic distribution partnerships in leisure
To further leverage leisure’s growth at scale, Accor is launching a host of strategic activations to
ease booking and increase our offers and their visibility. Earlier this year, the Group launched
the Accor Leisure Partner Platform, with Hotelbeds as first partner. The platform currently
enables Accor hotel owners to reach Hotelbeds’ 60,000 B2B travel buyers, plus tour operators,
retail travel agents and airlines – and will be expanded with additional partners through 2023.
Similarly driving efficiency at scale, Accor continues to partner with CVENT to deliver a new
leisure RFP experience.
Discover our world-leading resort destinations and resorts.accor.com in our new video